Program Descriptions

Kilimanjaro Broadways Inc. provides the highest quality services to all we serve, and we strive to create an environment where we improve the quality of life and provide a safe and enjoyable space where participants can be themselves and share their experiences with peers.

Our program goals include:

•Provide participants with a safe, loving, and caring environment where they can interact with each other and form good relationships that will improve the quality of life.

•Improve and maintain social skills through daily activities.

•Improve and maintain cognitive and physical functioning.

Our hours are Monday through Friday from 8 a.m. to 5 p.m. The service we provide are:

•Daily transportation to and from facility to residence of participants where applicable.

•Daily activities include but are not limited to eating out, exercise, games and puzzles, field trips to places such as bowling or movies, etc.

•Nutritional services to participants who are not able to come with their food.

Our target populations have some form of disability that requires around the clock monitoring. Our program is limited to individuals who are ambulatory and can provide for themselves with at least basic personal care with minimal supervision. Our fees are pre-approved by the families/guardians and other authorities.

In the event of a major change in the participant’s general functioning or medical condition, the following procedures will be followed:

•The participants’ family member, guardian, or caregiver will be immediately notified.

•The observations will be documented in detail, coupled with the actions needed to follow up to improve the condition.

•A new care plan will be implemented based on the initial observations and recommendations from the participants, their family members, guardian, or caregiver.

In the instance where an incident excluding emergencies that require immediate action, occurs at our facility that may affect the health, safety, or welfare of a participant:

•A report will be written that includes the nature of the incident, how it occurred, steps taken to defuse the situation and prevent the occurrence from happening in the future.

•The participant’s guardian, family, or caregiver will be informed of the incident within the same day that the incident occurred.

All employees are expected to adhere to standard precautions by:

•Washing of hands after using the restrooms, washing hands before preparing, and or touching participant’s food.

•Need to have proper PPE (personal protective equipment) while providing care to participants where there may be contact with blood or other bodily fluids and washing of hands after removal of PPE.

Due to the nature and vulnerability of our participants, we strongly encourage sick individuals (staff, volunteers, visitors, and participants) to remain at their place of residence until they regain their health.

In case of an emergency, the appropriate emergency services will be contacted immediately, and the participant’s guardian, family, or caregiver will be notified immediately. Our staff are and or will be trained to give basic first aid and anticipate situations where an emergency can arise.

If a participant for any reason doesn’t want to attend the facility on a given day, it is the responsibility of the participant’s guardian, family, or caregiver to notify us at least an hour before the scheduled time of pick up in the morning.

If we are required to release any information about the participants to a third party, the participant’s guardian, family, or caregiver will be provided with all the necessary information, and if applicable, their signed authorization will be requested before any information is shared with.

Our facility is a non-smoking facility, and no smoking is allowed inside the facility.

Factors that can result in involuntary discharge include but are not limited to the repeated occurrence of violence or harassment of other participants and or staff. If a participant is to be involuntarily discharged, the participant and their guardian, family, or caregiver will be notified, and not less than 30 days will be given to them after the notification. If the participant wants to be voluntarily discharged, it is encouraged that they notify us of the last day that they want to participate in the program.

In the event where a complaint arises about the services we provide, an investigation will be done by the appropriate personnel, including local, county, and state agencies. All participants and their families, guardian, or caregivers will be notified as soon as possible. 

Program Evaluation.

The design of our program evaluation requires input from all who are involved. We encourage staff, participants, their families, guardians, and caregivers to provide us with feedback on how we can provide better services to them. Also, we will send out surveys to participants, their families, guardians, and caregivers to have a better understanding of what is working and how we can improve the effectiveness of our program. We frequently have one-on-one meetings with participants and their family members, guardians, or caregivers about the progress that has been made and areas of improvement, if any. Besides, annually, we combine all collected data (surveys, feedback, etc.), review of the existing program, recommended area of improvement and modifications into a written report which is kept on file for future reference. 

Program Services

The services we provide are based on our program goals and the desired outcomes of the participants, their family members, guardian, or caregivers. We consider individual differences in health, and functioning, lifestyle, ethnicity, religious affiliations, values, experiences, needs, interests, abilities, and skills.

•We offer daily transportation to and from facility to residence of participants, where applicable.

•Daily activities include but are not limited to eating out, exercise, games and puzzles, field trips to parks, libraries, zoos, bowling or movies, etc.

•Nutritional services to participants who are not able to come with their food.

•We also have a rest area with recliners and coaches where participants can take naps and rest.